Complaint Department: Parcel Delivery
Friday, March 28, 2008 at 11:01AM
rebecca in real life

Yes, I do have a more substantial post coming (I hope) later today. Meanwhile, I’m amusing myself by tracking a parcel containing a gift I ordered for oldest son’s birthday last Wednesday.

fed%20ex

Can you read that? According to this, my parcel has been right here in town since last Thursday (That’s eight days ago!) and on the truck for delivery every single working day since then, yet on three of those days, my parcel was not due for delivery. What’s up with that? Do they lug it around town just for the fun of it?

On Tuesday, it says I was not available, yet I was right here at home all day.

I’m taking bets on whether it will be delivered today or whether I’ll have to wait until next week. What’s your best guess?

Update on Friday, March 28, 2008 at 12:42PM by Registered Commenterrebecca

Grrrrrr!

The very nice Purolator delivery man delivering another parcel suggested that I call the delivery company with the local contract for Fed Ex deliveries. He even gave me the number. Unfortunately, I must have remembered the number wrong. And I don’t remember who it is who does the local deliveries, either, so I can’t look the number up for myself.

I tried calling Fed Ex’s 1-800 number three times. Each time, it cut me off while I was holding for the first available customer representative. I’ve wasted 40 minutes and achieved nothing but a tension headache, so I’m leaving it alone for a while.

Oh and get this: When calling that toll free Fed Ex number, it asks that I punch in my tracking number. When I punch in the tracking number given right there on the Fed Ex tracking form shown above, it says the parcel is not in its system. Yet there it is, updated daily on their own tracking form.

Grrrrrr again! 

Update on Friday, March 28, 2008 at 3:11PM by Registered Commenterrebecca

Tension headache is gone; the parcel has arrived.

Before I could say anything, the delivery guy said, “I’ve been trying to deliver this to your neighbour for 4 days. Sorry about that!” When she was finally home to recieve the parcel she pointed out to him that the address was for us, not her.

I told him I’d been tracking the parcel in Whitehorse for 8 days. He laughed nervously, so I laughed, too, and left it at that. 

Article originally appeared on Rebecca Writes (http://rebecca-writes.com/).
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